When Ordering with Us, you have 2 options for receiving your products:

EITHER … (1) COME & COLLECT FROM OUR PATTAYA FLOWER SHOP – Arrange for yourself (or someone you know) to come to our shop in East Pattaya to collect your Order (see our Collect From Shop page).

OR … (2) DELIVERY – Ask us to deliver your Order to a delivery place in the Pattaya area.

Contents On This Page

Delivery Areas & Prices

We are proud to provide an excellent, reliable delivery service every day (including Sundays).

We can deliver to anywhere in Pattaya, including Apartments/Condos, Houses, Bars, Go-Go Bars, Hotels, Massage Shops, Other Shops, Offices & Hospitals.

(NOTE: All our Delivery Areas below are in the “Bang Lamung” district (Amphoe) of “Chonburi” province)

PATTAYA (North, Central & South), PRATUMNAK, JOMTIEN & NAKLUA – 150 Baht
EAST PATTAYA – A * (within 2km of our Shop) – FREE
EAST PATTAYA – B * & Huay Yai (OVER 2km from our Shop) – 100 Baht
I DO NOT KNOW exactly where – but I know it is somewhere in Pattaya – 150 Baht

* EAST PATTAYA includes the sub-districts (Tambons) of “Nong Prue” & “Pong“.

Our product prices do NOT include delivery because it is fairer for our customers, especially those not needing delivery! (Many florist & flower delivery websites say all their products include “free” delivery. However, usually this simply means a delivery price has been added to the price for each product – so if you buy more than one product, you are paying for delivery more than once!). With Isan Flowers 2 you pay the cost of delivery only once, for your whole Order.

Why We Charge for Delivery (Click to Open/View)

The things below are all extra work & costs we would not have if a customer came to our shop to buy their flowers/products. Some of the things above may not apply to every delivery, and some deliveries in a particular delivery area can be easier and faster than others, but we need to use an average.
- Order Processing & Communicating with the customer about delivery information, including getting any missing or extra information needed.
- Finding/Checking the location of the delivery place, before delivery.
- Distance from our shop.
- Likely average travel time (including waiting in traffic) we believe it will require (from and back to our shop in East Pattaya).
  - For example, traffic can often be extremely busy/slow in central areas of Pattaya (most days after 4pm & especially weekends and public holidays).
- Contacting a recipient before delivery, if needed (see the “Our Delivery Process” section later on this page).
- Contacting a recipient if they are not at the delivery place, and perhaps needing to waiting for them.
- Providing the customer with a delivery photo & delivery confirmation.

Delivery to Other Areas in Chonburi province – If you want us to deliver to an address outside the above areas, we can maybe do it (if it has a Thai postcode of 20150). Please Contact Us to ask for a delivery price, BEFORE creating your Order.

Other Areas of Thailand or Other Countries – Unfortunately, at the moment we cannot arrange delivery to areas of Thailand that are not in Chonburi province, or to other countries.

Isan Flowers 2 Main Delivery Areas …

(Click to Open Big Map)

isan flowers 2 main pattaya delivery areas small

Pattaya on Google Maps …

To see a map of Pattaya in Google Maps, click HERE, or go to our Where Are We? page

What Delivery Location Information Do We Need?

On our Checkout page we request the following information:

Delivery Place/Type (For example … Apartment/Condo, House, Bar, Hotel, Shop).
Delivery STREET Address (include Place Name, Building & Room Number, Soi names).
(Optional: There is also a text box where you can give us Extra Information to help us find the delivery place, like a Google Maps link).
(Optional: There is also an Image/File Upload button you can use to send us a picture/screenshot of the delivery place or map location).

The more complete, correct & detailed information you give us about the recipient & the delivery address, the better the chance your delivery will be on time and avoid any delays. Places in Pattaya can be very difficult to find if/when the address is not complete (the Building Number or Soi & Road name are missing, for example).

Do not know (cannot get) the delivery address of your recipient (or want us to agree a delivery place with them)?

– We can try to contact your recipient before delivery, to ask them. If you want us to do this, please:

Give us their correct contact information (mobile phone number, messaging app ID, for example)
AND For the Delivery Place questions on our Checkout page, simply choose/enter “Ask Recipient“.

Not sure about delivery, want to ask a question or get advice?

You can Chat &/or Can Give Your Order To Us via WhatsApp (Click) +66944149471, or … to Rin in Pattaya via LINE ID: eaktaseang

Choosing a Delivery Date

Our Pattaya flower shop is usually open Monday to Saturday (for Opening Hours, see our Contact Us page). Although normally closed on Sundays, we can also deliver on Sundays if requested 2 or More Days in advance.

(Please choose 2 Days or More in advance, if possible) As a “safety feature”, the “date chooser” calendar on our Checkout page normally allows only dates 1 or 2 Days or More after the current date. This means it will not normally allow customers to choose Same Day Delivery or Next Day Delivery. This is by design, because of the time zone difference between Thailand and the countries many of our customers are in. Thailand is GMT +7 hours and when customers in places like Europe and America create an Order, our shop in Pattaya may already nearly closed/already closed. Also, because we sell many different types of products, we sometimes need time to get the products from our suppliers, if we do not have them in stock.

Need Fast Delivery?

Our Calendar tool “safety feature” (see section above) may not allow you to choose the delivery date you want.

If you want Same Day or Next Day delivery, we USUALLY CAN do it – if you Chat to us soon enough.
– Please see our Same Day or Next Day Delivery page.

Delivery Times

We are pleased to offer you a choice of delivery time periods:

9am-12pm (Midday)
12pm-3pm
3pm-6pm
6pm-8pm
Anytime
Ask Recipient

Choose your preferred delivery time period on our Checkout page.

Want a more exact delivery time? Tell us on your Order what delivery time you prefer, and we will tell you if we can do that or not.

NOTE: Please understand that we cannot guarantee that every delivery will be at the requested delivery time. We always do our best but there are a number of good reasons why we may need to deliver at a different time. For examples, please see our Terms and Conditions.

Our Delivery Process

Sometimes (and always at Valentine’s), we will try to contact recipients before delivery, for reasons including:

a customer requested it, to check the recipient will be at the delivery place at delivery time
a customer requested us to agree a delivery time with the recipient
we need to talk to the recipient to find/check the delivery location

If/When we do contact the recipient, we will do our best to keep as much information about the Order a surprise as we can, like the product and the name of the sender (customer), but some recipients will not agree to accept a delivery unless they know more information).

Our normal delivery process is:

Sometimes try to contact the recipient before delivery (see example reasons above)
Arrive at the delivery place/address the customer gave us on the Order
Do our best to find & deliver the Order directly to the customer’s named recipient there

If the recipient is not at the delivery place, or is too busy:

Usually, we will try to contact the recipient (while we are at the delivery place) using the contact information the customer gave us on the Order, to ask the recipient what they want us to do with their delivery.
When you create your Order, we ask you what you want us to do if we cannot contact your recipient. We give you several choices, including leaving the delivery with an alternative person at the delivery place, for example.
We will usually leave the delivery with an alternative person at the delivery place, if possible.
(If we cannot contact the recipient, leave the delivery with an alternative person at the delivery place & we cannot do what you said you wanted us to do if we cannot contact your recipient) We will usually leave the delivery at the delivery place with the person we believe is the safest, for them to pass on to the recipient later. (For example: Family member, Reception staff, Security Guard, Manager, Mamasan, Cashier or other Work Colleague.
After doing one of the above, we will also try to contact the recipient later to tell them what we have done.

We will make every attempt to solve delivery problems. For full details of the many things we will do to ensure a recipient receives an Order, and the implications of delivery problems, please see our Terms & Conditions.

Delivery Confirmation & Photo

As part of our commitment to giving the best customer service we can, we are pleased to say we will usually do one or more of the following …

Send you an SMS text message to your mobile phone (usually before the end of the day), to confirm delivery has been done (If you created your Order on this website via our Checkout page & gave us your correct mobile number).
- &/OR Send you a Message via WhatsApp or LINE app, if you have given us your Order via WhatsApp or LINE (or chatted to us that way about your website Order).
Send you an Email (usually within 24 hours), to confirm delivery has been done. (If you created your Order on this website via our Checkout page).
Send you a Pre-Delivery Photo &/or Delivery Photo * of your Order.
- Unless you have told us on your Order that you do not want one.

* Recipient Permission: Some recipients may not want/like/agree to be in the Delivery Photo. We will NOT force recipients to be in the photo. Instead, we will try to do a delivery photo of only the products at the delivery place.

Social Media: We respect your privacy & the privacy of your recipient. We will NOT post recipient photos anywhere on social media (unless we receive your permission).

You can see some of our past Delivery Photos on our Example Delivery Photos page.

Personal Message

When you create your Order you can give us a Personal Message for us to write or print on a note and give to your recipient. If you buy one of our great Greeting Cards, we will print your message in that, instead.

Translate into Thai? Normally we will write your Personal Message in the same language that you give it to us with your Order, but if you would like us to translate it into Thai for you, we will be happy to do that (free) – simply request this when you create your Order.

Surprise Deliveries

Some customers tell us they want the delivery to be a surprise for the recipient & do not want us to contact the recipient before delivery.

Usually we CANNOT PROMISE/GUARANTEE that the delivery will be a surprise, for the following example reasons:

We may need to contact the recipient before delivery for one of the reasons described in the Our Delivery Process section above
The recipient may not be at the expected delivery place at the requested delivery time
If the recipient IS at the delivery place, they may get angry/unhappy if we disturb them
- they may be asleep and not happy to wake up
- they may be with friends and do not want their friends to see the delivery
if the recipient is NOT at the delivery place …
- there may be no safe place to leave the gifts at the delivery place (no cool place for the flowers (or Cake or Chocolate), danger of theft, etc)
- there may be no alternative person we can trust to leave the gifts with, and them to safely pass on to the recipient later
We may not be able to contact the recipient may

NOTE: The best way to help us make a delivery as much of a surprise as possible is to:

Tell us a Delivery Place where …
- you are confident your recipient will be there (working, for example) for the whole Delivery Time period you have chosen (see also below),
  - OR an alternative person you can trust will be there to accept the delivery on behalf of your recipient, and safely pass the delivery on to them later (on the same day).
- there is an alternative place we can safely leave the delivery if your recipient is not at the delivery place.
  - a Hotel/Condo Reception desk, a Housing Village Security Guard, for example.
Give us correct and complete information about the delivery location (Place Type, Address, etc). Giving us a Google Maps link is always a good idea.
Choose a Delivery Time Period that is not at the start, or end, of the day.

FAQ – Frequently Asked Questions

Can you deliver early in the morning, 8am-9am?

Yes, we can – if we receive your Order 24 Hours Or More in advance.

Can you deliver in the evening, 6pm-8pm or 8pm-10pm?

We can deliver 6pm-8pm. We can sometimes deliver 8pm-10pm (Please Contact Us to check).

Can you deliver on Sundays?

Yes, although our shop is normally closed on Sundays we can deliver on Sundays – if we receive your Order 2 Days Or More in advance.

Can you deliver to Beer Bars & Go-Go Bars?

Yes, we can – if you agree we can leave the delivery with the staff at the bar if your recipient is busy, or not there, at delivery time.

Can you deliver to Hospitals?

Yes, we can – if you agree we can leave the delivery with the hospital staff, to pass on to your recipient. (If your recipient is a member of staff, they will often be busy working. If your recipient is a patient, some hospital do not allow delivery direct to patients).

Visit our Pattaya flower shop or Add Products to your Cart Now, to start giving your friends beautiful flowers from Isan Flowers 2.

Delivery