About Us and Why Use Us

Sawasdee Krup & Welcome!

Thank you for visiting our website!

We Promise You … Wonderful Products and Great Service.

YOU CAN TRUST US with your Order!

Rin standing inside Isan Flowers 2 Shop

This page tells you about our values, why we believe you should buy from us & what you can expect as our customer …

The Isan Flowers 2 Team are:

  • Rin
    • Thai lady, Founder & Owner of Isan Flowers 2). Originally from Udon Thani in North-East Thailand (Isaan region of Thailand), Rin is a very experienced and creative flower arranger. She manages the Flower shop in Pattaya & makes all the flowers products.
  • Bell
    • Rin’s son, helps in the Pattaya shop & delivers Orders
  • and we sometimes use other reliable and knowledgeable delivery drivers, depending on the time of year.

Why Use Isan Flowers 2 …

Real Shop in Pattaya

Big, Luxury Roses

High-Quality Products

Many Payment Methods

Secure Website & Payment

Friendly, Trusted Service
(5-Star Google Reviews)
(Satisfaction Guarantee)

Easy To Contact (English/Thai)

Reliable Delivery

Receive Actual Photos of your Order

Our Aim

The aims of Isan Flowers 2 are simple – Give customers great products, friendly and reliable service at honest prices … so they will be totally happy, recommend us to their friends & come back to us again (and again).

A Real Shop in Pattaya!

Isan Flowers 2 is a small independent, family business. We are not a large network or a “middle-man”, so we do not pass Orders on to other florists to deliver. This means we have total quality control. The flowers and gifts you order will be supplied and delivered by the Isan Flowers 2 team in Pattaya.
The other benefit of this is prices …

Honest Prices

You do not need to pay inflated, high, internet flower prices! By buying from Isan Flowers 2 you can be sure that you will be paying a fair price for your products. Unlike some smaller shops in Thailand, we have a ‘Clear Labeling & No-Dual Pricing’ policy. We clearly show the prices of our products in our shop and we do not charge higher prices for non-Thai people. Also, we keep delivery out of our individual product prices, only adding a delivery charge (if any) at the end of Checkout, for your whole Order. This all means you can feel confident that you will pay a fair price for your products, and will not be ‘ripped off’.
NOTE: The prices of our products here on our website are slightly higher than our in-shop, cash prices in our Pattaya shop. This is to help cover some of the cost of processing internet Orders and the commission we have to pay to internet payment providers like PayPal.

BIG Beautiful Roses (Grade A)

The Roses we usually get from our suppliers are specially-selected, Big Roses with long stems. We only use the most beautiful, top-quality Roses. They are imported into Thailand by our industry-leading suppliers. We keep their stems long in many of the flower designs we sell (Vases, Tall Bouquets & 50+ Rose Baskets). They are more expensive than the Thai Roses that many shops and websites sell but they are MUCH bigger and more impressive. People can really see the difference.

High-Quality Products

Photos often do not fully show the size and full beauty of our flowers. When you buy flowers from us you can be sure that they will be fresh and as beautiful as (and often better than) the photos (see below) on our website. We also sell many types of non-flower products. These are carefully chosen for their quality and value. For example, our fun floating (helium) Balloons are imported from Europe and America.

Genuine Photos of Your Actual Products

All the product photos on our website are genuine. They area examples of the actual flowers, flower product designs and/or non-flower products that we sell, and a recipient will really receive (except when stated on the product page, or we need to make a change because of availability issues). Recipients will remember the impressive flowers we give them on your behalf, and you will receive something memorable too. After we have delivered your Order, we will send you a photo of your actual product and usually (if they give us permission) also a photo of the recipient receiving it.

Many Payment Methods

We can give you many different ways to pay (safely and securely) for your Order. For details, please see our Payment Methods page. Most of these methods are available on our Checkout page. However, if you have problems or want to use a different method, please Contact Us.

Great Service

Isan Flowers started in 2008. We are very friendly, knowledgeable and experienced. Many of our customers are British, American, Australian or European. We take care to understand and respond to our customers’ needs. We are a small business that gives high-quality customer service to Western standards and are proud of our excellent Google Reviews rating.

Easy To Contact Us

They are many different ways you can contact us, and you can use English or Thai. For details, see our Contact Us page. Many customers like to chat to us live on messaging apps such as LINE and WhatsApp. We can also take your Order that way, instead of you needing to go through our Checkout process here on this website.
NOTE: Our advice is to use the contact method that is best for how urgent your requirement is. For example, if you want the fastest possible reply (ask if we can deliver today or tomorrow, for example) use a messaging app such as LINE and WhatsApp. For things that are not urgent, you may want to use Email instead.

Use the contact method that is best for how urgent your requirement is. For example, if you want the fastest possible reply (ask if we can deliver today or tomorrow, for example), use a messaging app such as LINE and WhatsApp. For things that are not urgent, you may want to use our Email Contact Form instead.

Reliable Delivery

We deliver 7 Days A Week to anywhere in the Pattaya area, and also to some areas outside Pattaya. For more details, see our Delivery page.

Privacy

We will respect your privacy. As you can understand, we do need some information about you (to contact you & help ensure safe payment) and your recipient (their name, where to deliver & how to contact them). However …

  • we will NOT post or publish identifiable information or photos of you or your recipient on the internet (unless we obtain your permission first).
  • we will NOT send share or pass on your personal information to other companies, except as required for the normal functioning of this website.
  • we will NOT add you to our marketing mailing list (send you our occasional Newsletters) without your permission.

We Promise You … Wonderful Products and Great Service

Thank You / Korp Khun Ka

Noonarin (Rin) Ektasaeng
Owner, Isan Flowers 2