When you create an Order with us at Isan Flowers 2, you have two options for receiving your products:
EITHER … (1) COLLECT FROM OUR SHOP – Arrange for yourself (or someone you know, maybe the Recipient) to come to our shop in East Pattaya to collect your Order (see our Where Are We page)
OR … (2) DELIVERY – Ask us to deliver your Order to a delivery place in the Pattaya area
How To Collect from Our Shop
If you would like to come to our shop yourself, or will arrange for someone you know to come to collect your Order, simply choose the following “delivery” option on our Checkout page:
- NO DELIVERY (Will Collect from Shop) – FREE
Where is the Isan Flowers 2 Shop?
Our shop is in East Pattaya.
For more location details, see our Where Are We page
Choosing A Collection Date
Our shop in Pattaya is usually open Monday to Saturday (for shop opening hours, see our Contact Us page). Although our shop is normally closed on Sundays, we can also deliver on Sundays if requested.
(Please choose 2 Days or More in advance, if possible) As a “safety feature”, the “date chooser” calendar on our Checkout page normally allows you to choose only dates that are 1 or 2 Days or More after the current date. This means it will not normally allow you to choose Same Day Delivery or Next Day Delivery. This is by design, because of the time difference between Thailand and the country our customers are in (Thailand is GMT +7 hours) and when customers in places like Europe and America create an Order, the time in Thailand may already be evening or night time, when our shop is closed. Also, because we sell many different types of products, we sometimes need time to get the products from our suppliers, if we do not have them in stock.
Need Fast Collection?
If our Calendar tool “safety feature” does not allow you to choose a collection date (see section above) soon enough, we USUALLY CAN do Next Day Collection (and often Same Day Collection).
If you need fast collection, please see our Same Day or Next Day Delivery page, or visit our shop in East Pattaya, or Contact Us.
Delivery Confirmation & Photo
As part of our commitment to the best possible customer service, we are pleased to say we can …
- Send you an SMS text message to your mobile phone (usually before the end of the day), to confirm collection has been done
- If you have given us your mobile telephone number during the Checkout process
- Send you an Email (usually within 24 hours), to confirm collection has been done
- Send you a pre-collection photo and/or a collection photo of your Order (usually in the Email above, subject to our Terms and Conditions).
- If you have chosen this option during the Checkout process
NOTE: You will also receive an automated Email from our website (usually within 24 hours), telling you that your Order status changed to “Completed” (Delivered).
Personal Message
During our Checkout process you can add a Personal Message for us to write on a card and give to your recipient. If you have added one of our great Greeting Cards (Printed) to your Order we will write your message in that. If not, we will use a small “business card”.
Normally we will write this in the same language you write on the Checkout page, but if you would like us to translate it into Thai for you, we will be happy to do that – just ask us to do this when you write your message.
Contact Us or Start Adding Products to your Cart Now, to start enjoying or sending your friends beautiful flowers and gifts!
