Ways To Create an Order online with Isan Flowers 2 …
EITHER … Tell Us Your Order via WhatsApp or LINE
You can Chat &/or Can Give Your Order To Us via WhatsApp (Click) +66944149471, or … to Rin in Pattaya via LINE ID: eaktaseang
We strongly recommend this method if you …
- Want to Spend Less than our Website Minimum Order Price – Details
- Need FAST Delivery or Collection
- Want to Ask Some Questions before creating your Order
- Want to Collect/Pick Up products at our flower shop in Pattaya
- Are using your Phone, not a Computer
- Prefer to Chat in a Messaging App & not do a Website Checkout form/process
- Do Not Need Email Copy/Confirmation of your Order
For Orders via WhatsApp or LINE, we will send you delivery confirmation & photos of your Order via the WhatsApp or LINE chat.
Viewing this page on your Phone? – We suggest you Order via WhatsApp or LINE
OR … Create Your Order on this Website (Use the Cart & Checkout page)
Good Reasons for using this method include …
- Create your Order any time, day or night, 24/7
- Pay at the same time (do not need to wait to chat to us)
- Receive Email Copy/Confirmation of your Order
- Have your Order saved on this website for future reference (need to be a member & logged in)
You can create your Order website EITHER … as a “Guest Customer” (Not Logged In)
- You do not need an isanflowers2.com account to create an Order, but it is better if you do (see below)
OR … create it as a Member (Create/Log In to your Account)
- There are many benefits of having an isanflowers.com website account such as a faster & easier website experience
- See our Member Benefits page
- If you already have an account with us, log in to your account
- If you do not have an account yet, create one using the simple & fast form on our Account page
Options on our Checkout page include:
- Choose Delivery Date & Delivery Time
- You can write a Personal Message to the recipient of your Order
- Send us a Picture, Photo or File
- Request Delivery Confirmation by SMS text
- A Choice of various popular Payment Methods (see our Payment Methods page for more information)
What Happens After You Have Created your Order on our website?
After creating your Website Order, there are usually two types of Email that you will receive from us:
- Automated Emails sent by our website
- Manual Emails written by the Isan Flowers 2 Team
The Automated Emails sent by our website are usually Order Status emails. Your isanflowers2.com Order will usually have one of the following status types (depending on what stage the Order is at):
- PENDING PAYMENT: Order is waiting for payment confirmation, usually from an online payment gateway like PayPal or Stripe after the customer chose a “Pay By Debit/Credit Card” or “Pay with your PayPal Account” option at Checkout. When an Order is Pending Payment, the Order has not yet been approved or rejected and the Order cannot be processed until payment is completed/confirmed.
- ON-HOLD: Order is waiting for payment confirmation, usually by Isan Flowers 2 admin, after the customer chose the “Pay By Thai Bank Transfer” (including Wise) or “Pay Later” option at Checkout (an “offline” payment methods that do not have immediate, automatic payment confirmation). Isan Flowers 2 admin will manually change to “PROCESSING” after confirming payment has been received. This status is also given (changed from Pending, Cancelled or Failed status) to Orders which a customer has abandoned online payment (at a gateway like PayPal or Stripe) and is no longer trying to pay.
- FAILED: Unpaid Order that the customer has tried to pay (usually via an online payment gateway like PayPal or Stripe) but payment failed for some reason, or customer abandoned payment before it was completed.
- PROCESSING: Order for which Isan Flowers 2 has successfully received payment, and the Order is waiting for Delivery or Collection. (Isan Flowers 2 will normally also try to contact you manually to confirm your Order and ask you any questions we may have about your Order).
- CANCELED: Order that Isan Flowers 2 admin, or the customer, has cancelled, usually when the customer cannot pay successfully or no longer wants to pay.
- COMPLETED: Order that have been Delivered or Collected. (Isan Flowers 2 admin needs to manually change an Order status to this).
- REFUNDED: Paid Order for which a customer has been given a (full or partial) refund.
NOTE: Order Status can sometimes change quickly.
(To see the latest status of your Order, see our Order Status Explained page)
After your Website Order has been Delivered (or Collected from our shop), we will send you a manually-created Email (usually with photo) to confirm that your Order has been Completed.
Have Questions or Want Advice? We will be very happy to help you. Please Contact Us.
BUY NOW! Contact Us via WhatsApp or LINE, or Add Products to your Cart, to start giving your friends beautiful flowers from Isan Flowers 2.
